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Repair Request
NOTES
Please read the following Repair Request carefully.
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If the miner/GPU fails, return the complete unit including the PSU. If the PSU fails, return the PSU only. Send Kernel log along with repair request email.
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There will be a charge for out-of-warranty items that should be paid in order to get the items back. Our system doesn’t support returning without repair.
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Damaged SN will void the warranty. We advise you to keep a clear copy of the SN.
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Packing is important. Use the original box or cushioning materials to protect the miners.
FORM REQUEST
Do you have a complaint or a repair request to make? Please use the form on our Contact page and a customer representative will will back to you within 24 hours.
